[rt-users] is it possible to change requestor?

[Gary Rule]

Click on the ticket -> On the left side choose "people". Check the check 
box to delete the requester just below that where it says "Add new 
watchers:"

choose requester from the type list box and put in the email address of 
the requester.

Gary

Geoffrey Knauth wrote:

> I was setting up an initial database.  I entered a ticket, and the 
> requestor was listed as me (gknauth).
> 
> But really, I got the request from someone else (say, John Smith).  I 
> would like to change the Requestor of the ticket to jsmith, but I can't 
> find a way to do it.  I can only find a way to delete the requestor 
> gknauth.
> 
> For now, I'm running RT on my own, to keep track of my own queue of 
> tasks.  I'd still like to keep track of who the requestor of a ticket 
> really is.
> 
> Geoffrey
> -- 
> Geoffrey S. Knauth | http://knauth.org/gsk
> 
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