[rt-users] can't login through web interface

[Geoffrey Knauth]

What finally got me up and running was building my own apache with 
statically linked mod_perl1, instead of just "enabling" the dynamic 
mod_perl1 in the apache that comes with Mac OS X.  Thanks for your 
help.

Geoffrey
--
Geoffrey S. Knauth | http://knauth.org/gsk

On Jan 5, 2004, at 02:45, Ruslan U. Zakirov wrote:

> Geoffrey Knauth wrote:
>> On Dec 31, 2003, at 09:20, Ruslan U. Zakirov wrote:
>>> Geoffrey Knauth wrote:
>>>
>>>> I tried root/password, thanks.  After I press the Login button, I 
>>>> just get another login screen with Username/Password blank.
>>>
>>> And no error message close login box?
>> No error.
>>> Try specify login and pass in URL:
>>> rt.example.com/?name=root&pass=password
>> Tried that, same behavior (login screen displays again).
>>> rt log within debug level?
>> I'll have to figure out how to get rt to dump logs or debug logs.  
>> Right now, I don't see that rt is logging anything.
>
> Use RT_SiteConfig.pm
> By default RT uses SysLog, but you can specify standalone file.
> Defautls are in RT_Config.pm
>
> Look in your configs again: httpd, RT.
> I really don't know where problem is.
>
> If you are using httpd2 and mp2 then try to update it from sources.
>
> 	Good luck. Ruslan.
>>> httpd logs?
>> access_log provided an interesting clue:
>> 127.0.0.1 - - [31/Dec/2003:09:25:50 -0500] 
>> "user=root&pass=passwordGET /favicon.ico HTTP/1.1" 501 392
>> I never saw CGI parameters appear *before* GET like this.  Looks 
>> wrong.  And indeed:
>> error_log is not happy about that either:
>> [Wed Dec 31 03:23:48 2003] [notice] Apache/1.3.28 (Darwin) 
>> mod_perl/1.26 configured -- resuming normal operations
>> [Wed Dec 31 03:23:48 2003] [notice] Accept mutex: flock (Default: 
>> flock)
>> [Wed Dec 31 09:25:35 2003] [error] [client 127.0.0.1] File does not 
>> exist: /opt/rt3/share/html/favicon.ico
>> [Wed Dec 31 09:25:50 2003] [error] [client 127.0.0.1] Invalid method 
>> in request user=root&pass=passwordGET /favicon.ico HTTP/1.1
>>> Update Digest::MD5 to latest.
>> $ perldoc -m Digest::MD5 | grep 'VERSION ='
>> $VERSION = '2.33';  # $Date: 2003/12/07 08:40:18 $
>>> What browser you are using?
>> On Mac OS X:  Safari 1.0, IE 5.5, NS 7.  Same behavior for each 
>> browser.
> So it's server side issue.
>>> Can you view Cookies? There is should be something like RT_SID if 
>>> don't use external auth.
>> Yes, the cookie is there.
> Seems to like httpd relaited error.