[rt-users] Can't find in docs: how users check ticket status?

[Ruslan U. Zakirov]

Michael Marziani wrote:
> I'm sure I just missed something, but I've scanned the documents for this
> information and have not found it:
> 
> Is there a method for [unprivileged] users to obtain current ticket status
> and perhaps retrieve the ticket history?

SelfService
1) '/SelfService' in URL.
2) Or setup password for email created user and log under this account 
into RT WebUI.
Are you looking for something like this?

Mail notifications.
1) Create scrip that notifies requestors about status changes.

		Best Regards. Ruslan.
> 
> Thanks!
> 
> -Michael
> 
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