[rt-users] Contrib/Statistics3?

[Kelly F. Hickel]

First try pointing your browser directly to <URL TO RT>/Statistics/index.html
 
I had to load it directly once, then it started working.  You also might try restarting apache.
 
-Kelly

	-----Original Message----- 
	From: Garrett Scott [mailto:garrett at gothik.org] 
	Sent: Mon 1/5/2004 7:12 PM 
	To: Kelly F. Hickel; 'Tim Wilson'; rt-users at lists.bestpractical.com 
	Cc: 
	Subject: RE: [rt-users] Contrib/Statistics3?
	
	

	Statistics shows up on my blue bar as well (when unpacked into 
	/opt/rt3/local/html/)  however a 404 is generated when attempting to 
	access it. 

	Error logs show: 
	[Mon Jan 05 17:20:38 2004] [error] [client xxx.xxx.xxx.xxx] File does 
	not exist: /opt/rt3/share/html/Statistics, referer: xxxxxxxxxxxxxxxxx 

	So rt3 is looking at the /local/ dir, but apache isn't.  Is there a 
	config line that needs to be added to httpd.conf? (or maybe a modperl 
	include that isn't being read) 

	Other then that - a happy rt3 user here. 

	---- 
	Garrett Scott 


	-----Original Message----- 
	From: rt-users-bounces at lists.bestpractical.com 
	[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kelly F. 
	Hickel 
	Sent: Monday, January 05, 2004 4:40 PM 
	To: Tim Wilson; rt-users at lists.bestpractical.com 
	Subject: RE: [rt-users] Contrib/Statistics3? 

	Well, I'm on redhat 9, and I unpacked into 
	/opt/rt3/local/html/Statistics, and I didn't have a problem with it not 
	being found.  Same with RTFM.  They both should show up in the blue bar 
	on the right of the RT pages. 

	-Kelly 

	> -----Original Message----- 
	> From: Tim Wilson [mailto:tim_wilson at hopkins.k12.mn.us] 
	> Sent: Monday, January 05, 2004 5:30 PM 
	> To: rt-users at lists.bestpractical.com 
	> Subject: Re: [rt-users] Contrib/Statistics3? 
	> 
	> On 1/5/04 4:04 PM, "Kelly F. Hickel" <kfh at mqsoftware.com> wrote: 
	> 
	> > Is anyone using Statistics wirh RT 3 (specifically 3.0.0.8)? 
	> 
	> I haven't had any luck with Statistics yet. I'm running 3.0.6 here and 
	I 
	> thought I'd found the latest version of the Statistics package. I 
	> installed 
	> it according to the directions, but I get a 404 and "The requested URL 
	> /Statistics/index.html was not found on this server." 
	> 
	> I didn't have much more luck with RTFM. Again, I followed the 
	directions 
	> exactly, but I don't see any RTFM link at all. I'm puzzled. BTW, I'm 
	> running 
	> this on Debian (testing) with Postgres. 
	> 
	> I'd love to hear any suggestions. 
	> 
	> -Tim 
	> 
	> -- 
	> Timothy Wilson 
	> Technology Integration Specialist 
	> Hopkins ISD #270, Hopkins, MN, USA 
	> ph: 952.988.4103  fax: 952.988.4311  AIM: tis270 
	> 
	> _______________________________________________ 
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	> rt-users at lists.bestpractical.com 
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	> 
	> Have you read the FAQ? The RT FAQ Manager lives at 
	http://fsck.com/rtfm 
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