[rt-users] Contrib/Statistics3?
Garrett Scott
garrett at gothik.org
Mon Jan 5 20:40:27 EST 2004
Fixed. Apparently the README install docs, changed over the course of
rt3 development. =)
Below is what I HAD (new version is in the readme). Amazing what rtfm
will do:
# <VirtualHost xxx.xxx.xxx.xxx>
# ServerName xxx.xxx.xxx.xxx
# DocumentRoot /opt/rt3/share/html
# AddDefaultCharset UTF-8
# # this line applies to Apache2+mod_perl2 only
# PerlModule Apache2 Apache::compat
# PerlModule Apache::DBI
# PerlRequire /opt/rt3/bin/webmux.pl
# <FilesMatch "\.html$">
# SetHandler perl-script
# PerlHandler RT::Mason
# </FilesMatch>
# <LocationMatch "/Attachment/">
# SetHandler perl-script
# PerlHandler RT::Mason
# </LocationMatch>
# <LocationMatch "/REST/">
# SetHandler perl-script
# PerlHandler RT::Mason
# </LocationMatch>
# </VirtualHost>
----
Garrett Scott
-----Original Message-----
From: Kelly F. Hickel [mailto:kfh at mqsoftware.com]
Sent: Monday, January 05, 2004 5:22 PM
To: Garrett Scott; Tim Wilson; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Contrib/Statistics3?
First try pointing your browser directly to <URL TO
RT>/Statistics/index.html
I had to load it directly once, then it started working. You also might
try restarting apache.
-Kelly
-----Original Message-----
From: Garrett Scott [mailto:garrett at gothik.org]
Sent: Mon 1/5/2004 7:12 PM
To: Kelly F. Hickel; 'Tim Wilson';
rt-users at lists.bestpractical.com
Cc:
Subject: RE: [rt-users] Contrib/Statistics3?
Statistics shows up on my blue bar as well (when unpacked into
/opt/rt3/local/html/) however a 404 is generated when
attempting to
access it.
Error logs show:
[Mon Jan 05 17:20:38 2004] [error] [client xxx.xxx.xxx.xxx] File
does
not exist: /opt/rt3/share/html/Statistics, referer:
xxxxxxxxxxxxxxxxx
So rt3 is looking at the /local/ dir, but apache isn't. Is
there a
config line that needs to be added to httpd.conf? (or maybe a
modperl
include that isn't being read)
Other then that - a happy rt3 user here.
----
Garrett Scott
-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of
Kelly F.
Hickel
Sent: Monday, January 05, 2004 4:40 PM
To: Tim Wilson; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Contrib/Statistics3?
Well, I'm on redhat 9, and I unpacked into
/opt/rt3/local/html/Statistics, and I didn't have a problem with
it not
being found. Same with RTFM. They both should show up in the
blue bar
on the right of the RT pages.
-Kelly
> -----Original Message-----
> From: Tim Wilson [mailto:tim_wilson at hopkins.k12.mn.us]
> Sent: Monday, January 05, 2004 5:30 PM
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Contrib/Statistics3?
>
> On 1/5/04 4:04 PM, "Kelly F. Hickel" <kfh at mqsoftware.com>
wrote:
>
> > Is anyone using Statistics wirh RT 3 (specifically 3.0.0.8)?
>
> I haven't had any luck with Statistics yet. I'm running 3.0.6
here and
I
> thought I'd found the latest version of the Statistics
package. I
> installed
> it according to the directions, but I get a 404 and "The
requested URL
> /Statistics/index.html was not found on this server."
>
> I didn't have much more luck with RTFM. Again, I followed the
directions
> exactly, but I don't see any RTFM link at all. I'm puzzled.
BTW, I'm
> running
> this on Debian (testing) with Postgres.
>
> I'd love to hear any suggestions.
>
> -Tim
>
> --
> Timothy Wilson
> Technology Integration Specialist
> Hopkins ISD #270, Hopkins, MN, USA
> ph: 952.988.4103 fax: 952.988.4311 AIM: tis270
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.bestpractical.com
> http://lists.bestpractical.com/mailman/listinfo/rt-users
>
> Have you read the FAQ? The RT FAQ Manager lives at
http://fsck.com/rtfm
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