[rt-users] Contrib/Statistics3?

Garrett Scott garrett at gothik.org
Mon Jan 5 20:40:27 EST 2004


Fixed.  Apparently the README install docs, changed over the course of
rt3 development. =)

Below is what I HAD (new version is in the readme).  Amazing what rtfm
will do:

# <VirtualHost xxx.xxx.xxx.xxx>
        # ServerName xxx.xxx.xxx.xxx
        # DocumentRoot /opt/rt3/share/html
        # AddDefaultCharset UTF-8
        # # this line applies to Apache2+mod_perl2 only
        # PerlModule Apache2 Apache::compat
        # PerlModule Apache::DBI
        # PerlRequire /opt/rt3/bin/webmux.pl
    # <FilesMatch "\.html$">
        # SetHandler perl-script
        # PerlHandler RT::Mason
    # </FilesMatch>
    # <LocationMatch "/Attachment/">
        # SetHandler perl-script
        # PerlHandler RT::Mason
    # </LocationMatch>
    # <LocationMatch "/REST/">
        # SetHandler perl-script
        # PerlHandler RT::Mason
    # </LocationMatch>
# </VirtualHost>

----
Garrett Scott


-----Original Message-----
From: Kelly F. Hickel [mailto:kfh at mqsoftware.com] 
Sent: Monday, January 05, 2004 5:22 PM
To: Garrett Scott; Tim Wilson; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Contrib/Statistics3?

First try pointing your browser directly to <URL TO
RT>/Statistics/index.html
 
I had to load it directly once, then it started working.  You also might
try restarting apache.
 
-Kelly

	-----Original Message----- 
	From: Garrett Scott [mailto:garrett at gothik.org] 
	Sent: Mon 1/5/2004 7:12 PM 
	To: Kelly F. Hickel; 'Tim Wilson';
rt-users at lists.bestpractical.com 
	Cc: 
	Subject: RE: [rt-users] Contrib/Statistics3?
	
	

	Statistics shows up on my blue bar as well (when unpacked into 
	/opt/rt3/local/html/)  however a 404 is generated when
attempting to 
	access it. 

	Error logs show: 
	[Mon Jan 05 17:20:38 2004] [error] [client xxx.xxx.xxx.xxx] File
does 
	not exist: /opt/rt3/share/html/Statistics, referer:
xxxxxxxxxxxxxxxxx 

	So rt3 is looking at the /local/ dir, but apache isn't.  Is
there a 
	config line that needs to be added to httpd.conf? (or maybe a
modperl 
	include that isn't being read) 

	Other then that - a happy rt3 user here. 

	---- 
	Garrett Scott 


	-----Original Message----- 
	From: rt-users-bounces at lists.bestpractical.com 
	[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of
Kelly F. 
	Hickel 
	Sent: Monday, January 05, 2004 4:40 PM 
	To: Tim Wilson; rt-users at lists.bestpractical.com 
	Subject: RE: [rt-users] Contrib/Statistics3? 

	Well, I'm on redhat 9, and I unpacked into 
	/opt/rt3/local/html/Statistics, and I didn't have a problem with
it not 
	being found.  Same with RTFM.  They both should show up in the
blue bar 
	on the right of the RT pages. 

	-Kelly 

	> -----Original Message----- 
	> From: Tim Wilson [mailto:tim_wilson at hopkins.k12.mn.us] 
	> Sent: Monday, January 05, 2004 5:30 PM 
	> To: rt-users at lists.bestpractical.com 
	> Subject: Re: [rt-users] Contrib/Statistics3? 
	> 
	> On 1/5/04 4:04 PM, "Kelly F. Hickel" <kfh at mqsoftware.com>
wrote: 
	> 
	> > Is anyone using Statistics wirh RT 3 (specifically 3.0.0.8)?

	> 
	> I haven't had any luck with Statistics yet. I'm running 3.0.6
here and 
	I 
	> thought I'd found the latest version of the Statistics
package. I 
	> installed 
	> it according to the directions, but I get a 404 and "The
requested URL 
	> /Statistics/index.html was not found on this server." 
	> 
	> I didn't have much more luck with RTFM. Again, I followed the 
	directions 
	> exactly, but I don't see any RTFM link at all. I'm puzzled.
BTW, I'm 
	> running 
	> this on Debian (testing) with Postgres. 
	> 
	> I'd love to hear any suggestions. 
	> 
	> -Tim 
	> 
	> -- 
	> Timothy Wilson 
	> Technology Integration Specialist 
	> Hopkins ISD #270, Hopkins, MN, USA 
	> ph: 952.988.4103  fax: 952.988.4311  AIM: tis270 
	> 
	> _______________________________________________ 
	> rt-users mailing list 
	> rt-users at lists.bestpractical.com 
	> http://lists.bestpractical.com/mailman/listinfo/rt-users 
	> 
	> Have you read the FAQ? The RT FAQ Manager lives at 
	http://fsck.com/rtfm 
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