[rt-users] Contrib/Statistics3?

[Kelly F. Hickel]

Good.  So, now if you start looking at the statistics, do the displays make sense?  My issue is that stat reports from today seem to end last week (last displayed date is "Fri 2"), but the numbers displayed are from today. 
 
Also, the graphics don't show up for me.
 
-Kelly

	-----Original Message----- 
	From: Garrett Scott [mailto:garrett at gothik.org] 
	Sent: Mon 1/5/2004 7:40 PM 
	To: rt-users at lists.bestpractical.com 
	Cc: 
	Subject: RE: [rt-users] Contrib/Statistics3?
	
	

	Fixed.  Apparently the README install docs, changed over the course of 
	rt3 development. =) 

	Below is what I HAD (new version is in the readme).  Amazing what rtfm 
	will do: 

	# <VirtualHost xxx.xxx.xxx.xxx> 
	        # ServerName xxx.xxx.xxx.xxx 
	        # DocumentRoot /opt/rt3/share/html 
	        # AddDefaultCharset UTF-8 
	        # # this line applies to Apache2+mod_perl2 only 
	        # PerlModule Apache2 Apache::compat 
	        # PerlModule Apache::DBI 
	        # PerlRequire /opt/rt3/bin/webmux.pl 
	    # <FilesMatch "\.html$"> 
	        # SetHandler perl-script 
	        # PerlHandler RT::Mason 
	    # </FilesMatch> 
	    # <LocationMatch "/Attachment/"> 
	        # SetHandler perl-script 
	        # PerlHandler RT::Mason 
	    # </LocationMatch> 
	    # <LocationMatch "/REST/"> 
	        # SetHandler perl-script 
	        # PerlHandler RT::Mason 
	    # </LocationMatch> 
	# </VirtualHost> 

	---- 
	Garrett Scott 


	-----Original Message----- 
	From: Kelly F. Hickel [mailto:kfh at mqsoftware.com] 
	Sent: Monday, January 05, 2004 5:22 PM 
	To: Garrett Scott; Tim Wilson; rt-users at lists.bestpractical.com 
	Subject: RE: [rt-users] Contrib/Statistics3? 

	First try pointing your browser directly to <URL TO 
	RT>/Statistics/index.html 
	  
	I had to load it directly once, then it started working.  You also might 
	try restarting apache. 
	  
	-Kelly 

	        -----Original Message----- 
	        From: Garrett Scott [mailto:garrett at gothik.org] 
	        Sent: Mon 1/5/2004 7:12 PM 
	        To: Kelly F. Hickel; 'Tim Wilson'; 
	rt-users at lists.bestpractical.com 
	        Cc: 
	        Subject: RE: [rt-users] Contrib/Statistics3? 
	        
	        

	        Statistics shows up on my blue bar as well (when unpacked into 
	        /opt/rt3/local/html/)  however a 404 is generated when 
	attempting to 
	        access it. 

	        Error logs show: 
	        [Mon Jan 05 17:20:38 2004] [error] [client xxx.xxx.xxx.xxx] File 
	does 
	        not exist: /opt/rt3/share/html/Statistics, referer: 
	xxxxxxxxxxxxxxxxx 

	        So rt3 is looking at the /local/ dir, but apache isn't.  Is 
	there a 
	        config line that needs to be added to httpd.conf? (or maybe a 
	modperl 
	        include that isn't being read) 

	        Other then that - a happy rt3 user here. 

	        ---- 
	        Garrett Scott 


	        -----Original Message----- 
	        From: rt-users-bounces at lists.bestpractical.com 
	        [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of 
	Kelly F. 
	        Hickel 
	        Sent: Monday, January 05, 2004 4:40 PM 
	        To: Tim Wilson; rt-users at lists.bestpractical.com 
	        Subject: RE: [rt-users] Contrib/Statistics3? 

	        Well, I'm on redhat 9, and I unpacked into 
	        /opt/rt3/local/html/Statistics, and I didn't have a problem with 
	it not 
	        being found.  Same with RTFM.  They both should show up in the 
	blue bar 
	        on the right of the RT pages. 

	        -Kelly 

	        > -----Original Message----- 
	        > From: Tim Wilson [mailto:tim_wilson at hopkins.k12.mn.us] 
	        > Sent: Monday, January 05, 2004 5:30 PM 
	        > To: rt-users at lists.bestpractical.com 
	        > Subject: Re: [rt-users] Contrib/Statistics3? 
	        > 
	        > On 1/5/04 4:04 PM, "Kelly F. Hickel" <kfh at mqsoftware.com> 
	wrote: 
	        > 
	        > > Is anyone using Statistics wirh RT 3 (specifically 3.0.0.8)? 

	        > 
	        > I haven't had any luck with Statistics yet. I'm running 3.0.6 
	here and 
	        I 
	        > thought I'd found the latest version of the Statistics 
	package. I 
	        > installed 
	        > it according to the directions, but I get a 404 and "The 
	requested URL 
	        > /Statistics/index.html was not found on this server." 
	        > 
	        > I didn't have much more luck with RTFM. Again, I followed the 
	        directions 
	        > exactly, but I don't see any RTFM link at all. I'm puzzled. 
	BTW, I'm 
	        > running 
	        > this on Debian (testing) with Postgres. 
	        > 
	        > I'd love to hear any suggestions. 
	        > 
	        > -Tim 
	        > 
	        > -- 
	        > Timothy Wilson 
	        > Technology Integration Specialist 
	        > Hopkins ISD #270, Hopkins, MN, USA 
	        > ph: 952.988.4103  fax: 952.988.4311  AIM: tis270 
	        > 
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	        > 
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	        http://fsck.com/rtfm 
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