[rt-users] Re: Dealing with ex-employees

[Mike Frazer]

Well then, how about setting up a mail alias to point to someone else's
address, use that alias for the departed user's address, and then you will
receive notification.  Will that do any damage to statistics?

-----Original Message-----
From: Damian Gerow [mailto:damian at sentex.net]
Sent: Wednesday, January 07, 2004 3:05 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Re: Dealing with ex-employees


Thus spake Mike Frazer (Michael.Frazer at InterCept.Net) [07/01/04 15:00]:
> Whip up a quick script to change all tickets owned by this particular user
> to another owner, possibly an admin?

That screws up statistics, and I'd rather not.
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