[rt-users] Can't create template for a specific queue...

[Jean-Pierre FORCIOLI]

Hi,

I've just finished a fresh install of RT 3.0.8 with MySQL 4.0.17/Apache 1.3.29.

I've already a production platform with RT 3.0.7/MySQL 4.0.17/Apache 1.3.29.

On both installations, I can't create anymore templates for a specific queue.
 
I obtain the following error message :

  "Trying to check RT::Queue rights for an unspecified RT::Queue at 
   /usr/local/rt3/lib/RT/Principal_Overlay.pm"

Please can someone make the very simple following test :

  Configuration -> Queues -> "select a queue" -> Templates -> New template

Does it work ?

Then try :

  Configuration -> Global -> Templates -> New template

It should work.

Regards.

Jean-Pierre FORCIOLI.