[rt-users] How to work with Statistics3

Kelly F. Hickel kfh at mqsoftware.com
Fri Jan 9 15:16:37 EST 2004


> -----Original Message-----
> From: AJ [mailto:rt at musefoundry.com]
> Sent: Friday, January 09, 2004 2:14 PM
> To: Kelly F. Hickel; 'Jesse Vincent'
> Cc: rt-users at lists.fsck.com
> Subject: RE: [rt-users] How to work with Statistics3
> 
> <path_to_rt>/var/obj/standard
> 
> Remove everything in there.
> 
> That should clear it
> 
I shut down apache, cleared /opt/rt3/var/mason_data/standard (the only
directory named standard that I could find), restarted apache, and had
the same results, namely a blank line in front of the PNG data.

I've also done an RTFM "make dropdb" and "make install" to try and make
sure everything was installed correctly, no help.
-Kelly
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kelly
F.
> Hickel
> Sent: Friday, January 09, 2004 2:34 PM
> To: Jesse Vincent
> Cc: rt-users at lists.fsck.com
> Subject: RE: [rt-users] How to work with Statistics3
> 
> Could be.  How would one do that?
> 
> Kelly F. Hickel
> Senior Software Architect
> MQSoftware, Inc
> 952.345.8677
> kfh at mqsoftware.com
> 
> 
> > -----Original Message-----
> > From: Jesse Vincent [mailto:jesse at bestpractical.com]
> > Sent: Friday, January 09, 2004 1:11 PM
> > To: Kelly F. Hickel
> > Cc: rt-users at lists.fsck.com
> > Subject: Re: [rt-users] How to work with Statistics3
> >
> >
> > > So, the upshot seems to be that the RTFM that was put out last
night
> > > still didn't fix the blank line problem for me.  I'm going to try
> > > uninstalling RTFM and reinstalling the release from last night.
> >
> > That _sounds_ like you haven't flushed the mason cache of the RTFM
> > pages. Especially since this fixes it for other peopl
> >
> > >
> > > Kelly F. Hickel
> > --
> > http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
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