[rt-users] How to work with Statistics3

[Kelly F. Hickel]

> -----Original Message-----
> From: AJ [mailto:rt at musefoundry.com]
> Sent: Friday, January 09, 2004 3:04 PM
> To: Kelly F. Hickel; 'Jesse Vincent'
> Cc: rt-users at lists.fsck.com
> Subject: RE: [rt-users] How to work with Statistics3
> 
> Oops, yeah the mason_data one.. the path looked kind of short.
> 
> I apologize for that.
> 
No prob.  I went back and looked, and there were other directories as
well (like local), so I nuked them all and restarted, still no joy....
> 
> 
> -----Original Message-----
> From: Kelly F. Hickel [mailto:kfh at mqsoftware.com]
> Sent: Friday, January 09, 2004 3:17 PM
> To: AJ; Jesse Vincent
> Cc: rt-users at lists.fsck.com
> Subject: RE: [rt-users] How to work with Statistics3
> 
> 
> > -----Original Message-----
> > From: AJ [mailto:rt at musefoundry.com]
> > Sent: Friday, January 09, 2004 2:14 PM
> > To: Kelly F. Hickel; 'Jesse Vincent'
> > Cc: rt-users at lists.fsck.com
> > Subject: RE: [rt-users] How to work with Statistics3
> >
> > <path_to_rt>/var/obj/standard
> >
> > Remove everything in there.
> >
> > That should clear it
> >
> I shut down apache, cleared /opt/rt3/var/mason_data/standard (the only
> directory named standard that I could find), restarted apache, and had
> the same results, namely a blank line in front of the PNG data.
> 
> I've also done an RTFM "make dropdb" and "make install" to try and
make
> sure everything was installed correctly, no help.
> -Kelly
> >
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com
> > [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kelly
> F.
> > Hickel
> > Sent: Friday, January 09, 2004 2:34 PM
> > To: Jesse Vincent
> > Cc: rt-users at lists.fsck.com
> > Subject: RE: [rt-users] How to work with Statistics3
> >
> > Could be.  How would one do that?
> >
> > Kelly F. Hickel
> > Senior Software Architect
> > MQSoftware, Inc
> > 952.345.8677
> > kfh at mqsoftware.com
> >
> >
> > > -----Original Message-----
> > > From: Jesse Vincent [mailto:jesse at bestpractical.com]
> > > Sent: Friday, January 09, 2004 1:11 PM
> > > To: Kelly F. Hickel
> > > Cc: rt-users at lists.fsck.com
> > > Subject: Re: [rt-users] How to work with Statistics3
> > >
> > >
> > > > So, the upshot seems to be that the RTFM that was put out last
> night
> > > > still didn't fix the blank line problem for me.  I'm going to
try
> > > > uninstalling RTFM and reinstalling the release from last night.
> > >
> > > That _sounds_ like you haven't flushed the mason cache of the RTFM
> > > pages. Especially since this fixes it for other peopl
> > >
> > > >
> > > > Kelly F. Hickel
> > > --
> > > http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
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> >
> > Have you read the FAQ? The RT FAQ Manager lives at
> http://fsck.com/rtfm