[rt-users] Https RT3

AJ rt at musefoundry.com
Wed Jan 14 01:23:21 EST 2004


Ahhhh, so that's how you handle the mailgateway and ssl thing. :)  I left a
non-ssl version running for the mail gateway.  (yeah yeah, defeats the
purpose, but what the hell).

I would think that you would have to have all the prerequisite perl modules
like NET::SSLEay, Crypt, etc...  I installed em all but have no idea if they
are being used...

Oh yeah, make sure that you aren't pulling the style sheet or some image
from an http site. Otherwise you will get a rather annoying popup saying the
web page has secure and nonsecure items and the powers that be will be a bit
distraught.. from what I have heard <*cough*> 



-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jeff Minelli
Sent: Tuesday, January 13, 2004 9:19 PM
To: iqbala at qwestip.net
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Https RT3

>I have been running RT3 in Apache+1.3.27+mod_perl+MySQL-4.0.13+Solaris8

>I am trying to switch to https. However before I do that I like to find
>if there is any watch out that anyone recommends. It would be easier if (
>Sorry if there is already one and I am not aware of it) there are some
>steps towards that.

>Any hint/suggestion/direction/constructive advice/ would be greatly
>appreciated

Make sure that you turn off web server authentication to the mail gateway
that resides under the share/html directory otherwise when you try to
email RT, you'll get a permission denied with rt-mailgate. Mine looks
like:

        Alias /rt3/REST/1.0  /opt/rt3/share/html/REST/1.0
        <Location "/rt3/REST/1.0">
                Satisfy Any
                Options FollowSymLinks Indexes ExecCGI
                AllowOverride None
                Order deny,allow
                Allow from MY.MAIL.MACHINE.ONLY
        </Location>

Otherwise, I don't remember having a problem.

-jeff
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