[rt-users] Re: Email encoding

[Paulo Matos]

	Hi!

	I've detected some misbehaviour with mail encoding. 
	These are the scenarios: 

1. Requestor sends simple email (iso-8859-1) -> everything is ok.
2. RT answers with a simple email -> everything is ok.
3. Requestor sends email with attach (multipart) -> everything is ok

4. RT answers with attach and the conversion isn't done... see bellow:
--- cut here ---
...
X-RT-Original-Encoding: utf-8
Content-type: multipart/mixed; boundary="----------=_1074099935-880-3"
Status: RO
X-Status: 
X-Keywords:                 
X-UID: 46737

This is a multi-part message in MIME format...

------------=_1074099935-880-3
Content-Type: text/plain; charset="iso-8859-1"

> [pm - Wed Jan 14 17:00:51 2004]:
> 
> 
> Teste com attach e açentos áéióú... não...
> 
...
--- end here ---

	Despite the charset is correct, the mail isn't converted from 
utf-8 to iso-8859-1. It happens alaways on an answer with attach...

	The only message I get is:

RT: Cannot Encode::Guess; fallback to iso-8859-1 (/usr/lib/rt3/RT/I18N.pm:376)

which I find very odd...

	Hope this helps,

	Paulo Matos
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