[rt-users] Re: Email encoding

[AJ]

I apologize, my misunderstanding. 

How is the weather in Portugal? Spent some time at Compultense in Madrid but
never had the chance to check out anything much beyond that.

Have a prosperous year.

-----Original Message-----
From: Paulo Matos [mailto:pjsm at fct.unl.pt] 
Sent: Wednesday, January 14, 2004 1:11 PM
To: AJ
Cc: 'Jesse Vincent'; 'Samuel Tardieu'; rt-users at lists.fsck.com
Subject: RE: [rt-users] Re: Email encoding

On Wed, 14 Jan 2004, AJ wrote:

aj> I actually do not think that is RT's fault however.  Have you tried
aj> attaching the attachment via the gui and then sending it back? That
seemed
aj> to work but sending it via email messed up the content type.

	All interaction described before as "RT" is done via web 
interface... 

aj> I noticed that if you attach via the gui, the headers go in correctly
into
aj> the headers and content-type field in the attachments table.  However,
if
aj> you email it, the attachment goes in as multipart/mixed.  I think this
is
aj> the behavior of the MTA because it looks like the mailgate just grabs
what
aj> it is given. I thought it might be an Exchange thing...

	I don't use Exchange as MTA! I haven't yet debug what reaches the 
mailgate. But the construction of the message (including attachments) is 
done by RT.

	RT does it all ok (set boundaries, content-type, charset), except 
translating the 1st attachment (the response message itself) from utf-8 to 
iso-8859-1.

--
	Paulo Matos
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