[rt-users] almost a HOWTO: RHASv3 and RT3.0.8

Jeff Minelli minelli at psu.edu
Wed Jan 14 14:03:54 EST 2004


These isn't meant to be a thorough HOWTO, I just wanted to give you
enough info to hang yourself next to me :)

RedHat Advanced Server v3 (apache 2.0.46, perl 5.8.0)
RT 3.0.8
FastCGI 2.4.2
MySQL 4.0.17

MySQL:
I upgraded to MySQL v4. RedHat Advanced Server v3 comes with version 3,
so get version 4 rpms from mysql.com. If this is a new install, make
sure you configure and secure this first.

FastCGI:
fastcgi requires some apache include files that are not installed with
RPMS to build. Grabbed httpd.SRPM and did 'rpmbuild -bp httpd.spec'.
Copied mpm_common.h from there and put in /usr/include/httpd. Linked
ap_mpm.h to mpm.h. **

Then just follow the build instructions.

suid-perl:
RHASv3 doesn't ship with suid-perl. so grab the SRPM, build with
'rpmbuild -bb SPEC' and install suid-perl. **

Configure RT:
   Work in the insane world of CPAN for a few hours to get all
   modules installed.
   ./configure -with-web-user=apache --with-web-group=apache
   make
   make install
   make initialize-database
   configured RT_SiteConfig.pm

rt2-to-rt3 migration of data:
  modified 2 lines in rt-2.0-to-dumpfile, two path changes.
  mkdir somedir
  ./rt-2.0-to-dumpfile somedir
  modified 1 line in dumpfile-to-rt-3.0, one path change.
  added RT::Scrip to same file.
  ./dumpfile-to-rt-3.0 somedir

created /etc/httpd/conf.d/fastcgi.conf
modified /etc/postfix/aliases
restarted httpd

Installed RTFM and Statistics.

Done.

I do have a couple quirks I need to iron out when I get time:
   /var/run/fastcgi is 777.
   fastcgi seems to run as uid -1 initially.
   RT doesnt seem to be logging.
   RT e.g. cant do upper right box search on a ticket ##. It
   crashes fastcgi.

-jeff

** these have been reported to RH bugzilla.



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