[rt-users] Can't login to RT

Mariana Martins Lopes mariana.lopes at multicert.com
Thu Jan 15 11:16:38 EST 2004


Hello!
I found, on the mailing list archives how to solve the problem:-) So, I 
decided to mail it to here, because it may be helpfull for someone...
My problem was I was using the wrong versions of some modules:
HTML::Mason must be version 1.05
DBIx::SearchBuilder must be version 0.90
Mariana Lopes


Mariana Martins Lopes wrote:

> Hi!
> I'm trying to install RT 2.0.15 (because I have one already working 
> and I need to make some tests), in RH7.3, Apache 1.3.23 ...
> I've looked at apache logs, and I think it's all correct...:-(
> Oh, I'm using postgresql 7.2.1 DB
> Thank you very much!
>    Mariana Lopes
>
> Paulo Matos wrote:
>
>> On Wed, 14 Jan 2004, Mariana Martins Lopes wrote:
>>
>>  
>>
>>> I installed RT but now, when I try to login, I just can't do it:-( 
>>> It keeps trying, doesn't give any error, but doesn' go in...
>>> Can you help me, please?
>>>   
>>
>>
>>     Give us some input (distro, versions, which DB)...
>>     Have you looked at all logs (httpd, syslog..)?
>>
>>     Paulo Matos
>> ----------------------------------- ----------------------------------
>> |Sys & Net Admin                    | Serviço de Informática           |
>> |Faculdade de Ciências e Tecnologia | Tel: +351-21-2948596             |
>> |Universidade Nova de Lisboa        | Fax: +351-21-2948548             |
>> |P-2829-516 Caparica                | e-Mail: pjsm at fct.unl.pt          |
>> ----------------------------------- ----------------------------------
>>
>>  
>>
>

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