[rt-users] httpd speed on rt3

Douglas E. Warner dwarner at ctinetworks.com
Thu Jan 15 21:01:39 EST 2004


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I appologize if this has been covered in the past; please let me know if it 
has.

I'm running a Dual P3/1.26GHz w/ 1G of RAM on Fedora Core 1, with Apache 
1.3.29 and mod_perl 1.29 compiled in and MySQL 4.0.17 RPMs, using RT 3.0.8.
Viewing tickets seems especially slow.  Most tickets take 8 seconds or longer 
to load, and one ticket in particular takes about 16 seconds.  On my *much* 
humbler box running RT2, it takes about half that time.  During this time, it 
doesn't appear to be MySQL that's using CPU or disk, but httpd that's hogging 
up 100% of one CPU.

I'd really appreciate it if anybody has any ideas on how to reduce the load 
time for tickets, or what I can do to track down why tickets are taking so 
long to display.

- -Doug

- -- 
Douglas E. Warner    <dwarner at ctinetworks.com>     Network Engineer
CTI/PAdotNET         http://ctinetworks.com        +1 717 975 9000
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