[rt-users] a user that can 'take', but not 'steal'

[Jesse Vincent]

An acl check probably needs to be added to he UI. Does the
�Steal�actually work?


On Fri, Jan 16, 2004 at 04:46:20PM -0500, Tom Limoncelli wrote:
> (RT 3.0.8)
> 
> I'm trying to create a "group" that I can put people into
> if I want them to be able to "take" a ticket but not "steal"
> 
> I've created a group called "Group2", and then I went into RT
> Configuration -> Queues -> { selected the queue } -> Group Rights
> Under "User defined groups" I saw "Group2" listed and I added these bits:
> 		CommentOnTicket
>  		CreateTicket
>  		DeleteTicket
>  		OwnTicket
>  		ReplyToTicket
>  		SeeQueue
>  		ShowTicket
>  		ShowTicketComments
>  		TakeTicket
> 
> I did *not* add "StealTicket".  However, "Steal" still appears in the
> "Reply | Steal | Comment | Extract Article" bar.
> 
> Any ideas?
> 
> Thanks!
> --tal
> 
> -- 
> Tom Limoncelli - tal at whatexit.org       Today's mighty oak
> http://whatexit.org/tal                 is just yesterday's nut
> http://www.EverythingSysadmin.com       that held it's ground!
> _______________________________________________
> rt-users mailing list
> rt-users at lists.bestpractical.com
> http://lists.bestpractical.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.