[rt-users] RT3: Attachments Not Downloading

[neil quiogue]

I forgot the details of the setup.

RT 3.0.8 running on Solaris with MySQL 4 with InnoDB.
Web Server is Apache 1.3.29 with mod_perl/mod_ssl.
File was uploaded through the web with no errors.

Result of query on the Attachment:
+--------------------------+--------------------+-----------------+
| FileName                 | ContentType        | ContentEncoding |
+--------------------------+--------------------+-----------------+
| test-2004.doc            | application/msword | none            |
+--------------------------+--------------------+-----------------+

Regards, Neil



----- Original Message ----- 
From: "neil quiogue" <neil at quiogue.com>
To: <rt-users at lists.bestpractical.com>
Sent: Monday, January 19, 2004 2:57 PM
Subject: [rt-users] RT3: Attachments Not Downloading


> Hello,
>
> I'm not sure if anyone has encountered this before but I've encountered
> attachments (non-text like MS Word, Zip) which cannot be downloaded in
RT3.
> I don't see any logs that would show why.  In RT2, I did not have those
> kinds of problems.
>
> Any clues?
>
> Regards, Neil
>
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