[rt-users] printing ticket summaries

[Dag Bruck]

> At my work place, the help-desk likes to printout tickets and tape them
> on broken systems. However, some tickets can be a few pages long.
>
> Is there a CLEAN way to print tickets that are created in RT ?

At the risk of sounding simple-minded, I suggest you do a normal print
but only print the first page.  With some luck you even get the
meaningful parts of the problem report.

Everything else seems like a lot of work for little benefit.

Dag Brück
Dynasim, Sweden