[rt-users] Feature suggestion list for Statistics
Todd Chapman
rt at chaka.net
Wed Jan 21 14:04:34 EST 2004
Also, currently the statistics package implements it's tab by
creating a local version of the Tabs component:
local/html/Elements/Tabs
The same can be accomplished more cleanly using callbacks. I
created this file:
share/html/Callbacks/local/Elements/Tabs/
With these comments:
###
<%init>
$toptabs->{'Z'} = { title => loc('Statistics'), path => 'Statistics/index.html' };
</%init>
<%args>
$toptabs
</%args>
###
and deleted local/html/Elements/Tabs.
For further reference:
http://lists.fsck.com/pipermail/rt-devel/2003-November/005101.html
-Todd
On Wed, Jan 21, 2004 at 01:03:06PM -0600, Kelly F. Hickel wrote:
> Here's a list of the requested Statistics package features that I've
> pulled from the various related posts recently. Does anyone have
> additions, suggested priorities, comments, carps, or anything else
> they'd like to say about it?
>
> Note that I have no idea if/when/how or in what order these may be
> implemented, I'm just trying to get a tasklist/roadmap sorted out....
>
>
> Need bookmarkable URL for report pages that brings you back to the same
> url, same queues, columns, etc, but with current data.
>
> Bookmarkable url for charts that downloads the chart data in CSV format.
>
> Integrate all the Chart cgi's into a single uber-Chart cgi (easier to
> maintain).
>
> Add some by-user reports (may have legal ramifications in europe,
> provide way to disable).
>
> Include month in dates on resolution chart.
>
> Total or average time to resolution over report period (30 days).
>
> Change y axis for charts in something other than seconds.
>
> X axis becomes illegible when reporting over large periods.
>
> Ability to tailor size of graph.
>
> Select date range for reports.
>
> Reports by time worked....
>
> Make it easier to add new reports.
>
> Find a better way to integrate Statistics into left hand task bar.
>
> Package with a CHANGELOG and Makefile to do the install part, like RTFM
> does.
>
> Kelly F. Hickel
> Senior Software Architect
> MQSoftware, Inc
> 952.345.8677
> kfh at mqsoftware.com
>
>
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