[rt-users] Feature suggestion list for Statistics

[Kelly F. Hickel]

Does anyone (Jesse?) have a feeling for either the "right way" or the
"RT way"?

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh at mqsoftware.com


> -----Original Message-----
> From: AJ [mailto:rt at musefoundry.com]
> Sent: Wednesday, January 21, 2004 3:31 PM
> To: 'Todd Chapman'; Kelly F. Hickel
> Cc: rt-users at lists.fsck.com
> Subject: RE: [rt-users] Feature suggestion list for Statistics
> 
> Another clean way to do it would be:
> <rtdir>/local/html/Callbacks/Statistics/Elements/Tabs/Default
> 
> And in Default put:
> <%init>
> $toptabs->{'CC-Statistics'} = { title =>loc("Statistics"),
>                           path  => "Statistics/index.html" };
> </%init>
> <%args>
> $toptabs =>undef
> </%args>
> 
> 
> That way one keeps the Statistics tabs away from any of the core
elements.
> 
> In some cases, may need to restart webserver after adding.
> 
> A.J.
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Todd
> Chapman
> Sent: Wednesday, January 21, 2004 2:05 PM
> To: Kelly F. Hickel
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] Feature suggestion list for Statistics
> 
> Also, currently the statistics package implements it's tab by
> creating a local version of the Tabs component:
> 
> local/html/Elements/Tabs
> 
> The same can be accomplished more cleanly using callbacks. I
> created this file:
> 
> share/html/Callbacks/local/Elements/Tabs/
> 
> With these comments:
> 
> ###
> <%init>
> $toptabs->{'Z'} = { title => loc('Statistics'), path =>
> 'Statistics/index.html' };
> </%init>
> <%args>
> $toptabs
> </%args>
> ###
> 
> and deleted local/html/Elements/Tabs.
> 
> For further reference:
> 
> http://lists.fsck.com/pipermail/rt-devel/2003-November/005101.html
> 
> -Todd
> 
> On Wed, Jan 21, 2004 at 01:03:06PM -0600, Kelly F. Hickel wrote:
> > Here's a list of the requested Statistics package features that I've
> > pulled from the various related posts recently.  Does anyone have
> > additions, suggested priorities, comments, carps, or anything else
> > they'd like to say about it?
> >
> > Note that I have no idea if/when/how or in what order these may be
> > implemented, I'm just trying to get a tasklist/roadmap sorted
out....
> >
> >
> > Need bookmarkable URL for report pages that brings you back to the
same
> > url, same queues, columns, etc, but with current data.
> >
> > Bookmarkable url for charts that downloads the chart data in CSV
format.
> >
> > Integrate all the Chart cgi's into a single uber-Chart cgi (easier
to
> > maintain).
> >
> > Add some by-user reports (may have legal ramifications in europe,
> > provide way to disable).
> >
> > Include month in dates on resolution chart.
> >
> > Total or average time to resolution over report period (30 days).
> >
> > Change y axis for charts in something other than seconds.
> >
> > X axis becomes illegible when reporting over large periods.
> >
> > Ability to tailor size of graph.
> >
> > Select date range for reports.
> >
> > Reports by time worked....
> >
> > Make it easier to add new reports.
> >
> > Find a better way to integrate Statistics into left hand task bar.
> >
> > Package with a CHANGELOG and Makefile to do the install part, like
RTFM
> > does.
> >
> > Kelly F. Hickel
> > Senior Software Architect
> > MQSoftware, Inc
> > 952.345.8677
> > kfh at mqsoftware.com
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.bestpractical.com
> > http://lists.bestpractical.com/mailman/listinfo/rt-users
> >
> > Have you read the FAQ? The RT FAQ Manager lives at
http://fsck.com/rtfm
> _______________________________________________
> rt-users mailing list
> rt-users at lists.bestpractical.com
> http://lists.bestpractical.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at
http://fsck.com/rtfm