[rt-users] Feature suggestion list for Statistics

[Todd Chapman]

I would go with AJ. From the link I provided earlier I did not
realize that RT would look for Callbacks in local.

AJ changed the hash key at the same time which I think was confusing.
I don't know why it's called $toptabs when it appears as the
bottom. :)

-Todd

On Wed, Jan 21, 2004 at 03:27:51PM -0600, Kelly F. Hickel wrote:
> Does anyone (Jesse?) have a feeling for either the "right way" or the
> "RT way"?
> 
> Kelly F. Hickel
> Senior Software Architect
> MQSoftware, Inc
> 952.345.8677
> kfh at mqsoftware.com
> 
> 
> > -----Original Message-----
> > From: AJ [mailto:rt at musefoundry.com]
> > Sent: Wednesday, January 21, 2004 3:31 PM
> > To: 'Todd Chapman'; Kelly F. Hickel
> > Cc: rt-users at lists.fsck.com
> > Subject: RE: [rt-users] Feature suggestion list for Statistics
> > 
> > Another clean way to do it would be:
> > <rtdir>/local/html/Callbacks/Statistics/Elements/Tabs/Default
> > 
> > And in Default put:
> > <%init>
> > $toptabs->{'CC-Statistics'} = { title =>loc("Statistics"),
> >                           path  => "Statistics/index.html" };
> > </%init>
> > <%args>
> > $toptabs =>undef
> > </%args>
> > 
> > 
> > That way one keeps the Statistics tabs away from any of the core
> elements.
> > 
> > In some cases, may need to restart webserver after adding.
> > 
> > A.J.
> > 
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com
> > [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Todd
> > Chapman
> > Sent: Wednesday, January 21, 2004 2:05 PM
> > To: Kelly F. Hickel
> > Cc: rt-users at lists.fsck.com
> > Subject: Re: [rt-users] Feature suggestion list for Statistics
> > 
> > Also, currently the statistics package implements it's tab by
> > creating a local version of the Tabs component:
> > 
> > local/html/Elements/Tabs
> > 
> > The same can be accomplished more cleanly using callbacks. I
> > created this file:
> > 
> > share/html/Callbacks/local/Elements/Tabs/
> > 
> > With these comments:
> > 
> > ###
> > <%init>
> > $toptabs->{'Z'} = { title => loc('Statistics'), path =>
> > 'Statistics/index.html' };
> > </%init>
> > <%args>
> > $toptabs
> > </%args>
> > ###
> > 
> > and deleted local/html/Elements/Tabs.
> > 
> > For further reference:
> > 
> > http://lists.fsck.com/pipermail/rt-devel/2003-November/005101.html
> > 
> > -Todd
> > 
> > On Wed, Jan 21, 2004 at 01:03:06PM -0600, Kelly F. Hickel wrote:
> > > Here's a list of the requested Statistics package features that I've
> > > pulled from the various related posts recently.  Does anyone have
> > > additions, suggested priorities, comments, carps, or anything else
> > > they'd like to say about it?
> > >
> > > Note that I have no idea if/when/how or in what order these may be
> > > implemented, I'm just trying to get a tasklist/roadmap sorted
> out....
> > >
> > >
> > > Need bookmarkable URL for report pages that brings you back to the
> same
> > > url, same queues, columns, etc, but with current data.
> > >
> > > Bookmarkable url for charts that downloads the chart data in CSV
> format.
> > >
> > > Integrate all the Chart cgi's into a single uber-Chart cgi (easier
> to
> > > maintain).
> > >
> > > Add some by-user reports (may have legal ramifications in europe,
> > > provide way to disable).
> > >
> > > Include month in dates on resolution chart.
> > >
> > > Total or average time to resolution over report period (30 days).
> > >
> > > Change y axis for charts in something other than seconds.
> > >
> > > X axis becomes illegible when reporting over large periods.
> > >
> > > Ability to tailor size of graph.
> > >
> > > Select date range for reports.
> > >
> > > Reports by time worked....
> > >
> > > Make it easier to add new reports.
> > >
> > > Find a better way to integrate Statistics into left hand task bar.
> > >
> > > Package with a CHANGELOG and Makefile to do the install part, like
> RTFM
> > > does.
> > >
> > > Kelly F. Hickel
> > > Senior Software Architect
> > > MQSoftware, Inc
> > > 952.345.8677
> > > kfh at mqsoftware.com
> > >
> > >
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> > >
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