[rt-users] RTFM Issues

[John Zaitz]

I have the exact same problem. And the only difference for me is I am running
on FreeBSD 4.9. Would you by any chance happen to also be running syslog-ng?
I had no to time to fix the issue so I just configured RT to use file based
logging rather than syslog based logging, and I can create RTFM's.



On Fri, Jan 23, 2004 at 12:59:09PM -0700, Dan Armeneau wrote:
> This is running on a fresh install of:
> FreeBSD 5.2
> RT3-3.0.8
> Perl 5.8.2_2
> MySQl 4.0.17
> Apache 1.3.29_1
> 
> 
> -----Original Message-----
> From: AJ [mailto:rt at musefoundry.com]
> Sent: January 23, 2004 1:00 PM
> To: 'Dan Armeneau'; 'RT Users'
> Subject: RE: [rt-users] RTFM Issues
> 
> 
> Are you on solaris?
> 
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Dan Armeneau
> Sent: Friday, January 23, 2004 1:51 PM
> To: RT Users
> Subject: [rt-users] RTFM Issues
> 
> Still haven't managed to figure out what this is all about.
> 
> When I try and create a 'New Class' in RTFM by clicking the 'New Class' link
> I get the
> following error of which I have no idea how to rectify.  I have checked the
> Syslog.pm file to try and determine the nature of the problem but have had
> no luck there.
> 
> Any insight into this issue would be very much appreciated.
> 
> -----------[Start of Error]-------------
> 
> System error
> error:  	no connection to syslog available at
> /usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
> context:
> ...
> 187:  	# whether they should generate a full stack trace (confess() and
> cluck())
> 188:  	# or simply report the caller's package (croak() and carp()),
> respectively.
> 189:  	# confess() and croak() die, carp() and cluck() warn.
> 190:
> 191:  	sub croak { die shortmess @_ }
> 192:  	sub confess { die longmess @_ }
> 193:  	sub carp { warn shortmess @_ }
> 194:  	sub cluck { warn longmess @_ }
> 195:
> ...
> code stack:  	/usr/local/lib/perl5/5.8.2/Carp.pm:191
> /usr/local/lib/perl5/5.8.2/mach/Sys/Syslog.pm:429
> /usr/local/lib/perl5/5.8.2/mach/Sys/Syslog.pm:337
> /usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch/Syslog.pm:77
> /usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch/Output.pm:41
> /usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch.pm:95
> /usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch.pm:74
> /usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch.pm:22
> /usr/local/rt3/lib/RT.pm:247
> /usr/local/lib/perl5/5.8.2/Carp.pm:194
> /usr/local/rt3/lib/RT/Principal_Overlay.pm:354
> /usr/local/rt3/lib/RT/User_Overlay.pm:1450
> /usr/local/rt3/lib/RT/CurrentUser.pm:336
> /usr/local/rt3/lib/RT/FM/Class_Overlay.pm:267
> /usr/local/rt3/lib/RT/FM/Class_Overlay.pm:254
> /usr/local/lib/perl5/site_perl/5.8.2/DBIx/SearchBuilder/Record.pm:409
> /usr/local/rt3/share/html/RTFM/Admin/Classes/Modify.html:103
> /usr/local/rt3/share/html/autohandler:189
> 
> -----------[Start of Error]-------------
> 
> 
> Dan Armeneau - Computer Technician
> Parkland Regional Library
> 5404 56 Avenue,
> Lacombe, AB T4L 1G1
> Phone: 403.782.3850  Fax: 403.782.4650
> http://www.prl.ab.ca
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.bestpractical.com
> http://lists.bestpractical.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.bestpractical.com
> http://lists.bestpractical.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

-- 
John Zaitz
    Senior Systems Engineer
    W: 512.681.5016 F: 512.681.5017 M: 512.917.4317
    www.works.com

    1024D/644371E4 D925 FFF7 4B06 E453 C4D5  ACB4 9ED3 48CC 6443 71E4

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