[rt-users] prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL

ESantelices at ibill.com ESantelices at ibill.com
Mon Jan 26 13:56:05 EST 2004


I'm getting the following error on a machine that was running RT 3.0.4 and
RH 8/sendmail just fine for months.

We upgraded to RH9/sendmail and RT 3.0.8 and now I get the above error.
When I run the following command this is what I get.

/opt/rt3/bin/rt-mailgate --queue general --action correspond --debug
--url=http://rt.ibill.com/ < ~/testmsg

I have check everything and even had a collogue familiar with RT installs
look everything over and we cannot find the cause of the problems.
---

<pre>Can't use string ("SessionType") as a HASH ref while
"strict refs" in use at /opt/rt3/lib/RT/Interface/Email.pm line
400.


Trace begun at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm line
131
HTML::Mason::Exceptions::rethrow_exception('Can\'t use string
("SessionType") as a HASH ref while "strict refs" in use
at /opt/rt3/lib/RT/Interface/Email.pm line 400.^J') called at
/opt/rt3/lib/RT/Interface/Email.pm line 400
RT::Interface::Email::Gateway('SessionType', 'REST', 'action', 'correspond',
'queue', 'general', 'message', 'Return-Path:
<root at localhost.localdomain>^JReceived: from localhost.localdomain
(tickets01 [127.0.0.1])^J        by localhost.localdomain (8.12.8/8.12.8)
with ESMTP id i0M4LKOP032288^J        for
<eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JReceived: from localhost (root at localhost)^J        by
localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id i0M4LKsv032283^J
for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
<root at localhost.localdomain>^JTo: eric at localhost.localdomain^JSubject:
test^JMessage-ID:
<Pine.LNX.4.44.0401212321140.32257-100000 at localhost.localdomain>^JMIME
-Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^Jtest^J^J')
called at /opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway line 31
HTML::Mason::Commands::__ANON__('SessionType', 'REST', 'action',
'correspond', 'queue', 'general', 'message', 'Return-Path:
<root at localhost.localdomain>^JReceived: from localhost.localdomain
(tickets01 [127.0.0.1])^J        by localhost.localdomain (8.12.8/8.12.8)
with ESMTP id i0M4LKOP032288^J        for
<eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JReceived: from localhost (root at localhost)^J        by
localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id i0M4LKsv032283^J
for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
<root at localhost.localdomain>^JTo: eric at localhost.localdomain^JSubject:
test^JMessage-ID:
<Pine.LNX.4.44.0401212321140.32257-100000 at localhost.localdomain>^JMIME
-Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^Jtest^J^J')
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x83e47b
8)', 'SessionType', 'REST', 'action', 'correspond', 'queue', 'general',
'message', 'Return-Path: <root at localhost.localdomain>^JReceived: from
localhost.localdomain (tickets01 [127.0.0.1])^J        by
localhost.localdomain (8.12.8/8.12.8) with ESMTP id i0M4LKOP032288^J
for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JReceived: from localhost (root at localhost)^J        by
localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id i0M4LKsv032283^J
for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
<root at localhost.localdomain>^JTo: eric at localhost.localdomain^JSubject:
test^JMessage-ID:
<Pine.LNX.4.44.0401212321140.32257-100000 at localhost.localdomain>^JMIME
-Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^Jtest^J^J')
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1069
eval {...}('HTML::Mason::Component::FileBased=HASH(0x83e47b8)',
'SessionType', 'REST', 'action', 'correspond', 'queue', 'general',
'message', 'Return-Path: <root at localhost.localdomain>^JReceived: from
localhost.localdomain (tickets01 [127.0.0.1])^J        by
localhost.localdomain (8.12.8/8.12.8) with ESMTP id i0M4LKOP032288^J
for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JReceived: from localhost (root at localhost)^J        by
localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id i0M4LKsv032283^J
for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
<root at localhost.localdomain>^JTo: eric at localhost.localdomain^JSubject:
test^JMessage-ID:
<Pine.LNX.4.44.0401212321140.32257-100000 at localhost.localdomain>^JMIME
-Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^Jtest^J^J')
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, undef, 'SessionType', 'REST',
'action', 'correspond', 'queue', 'general', 'message', 'Return-Path:
<root at localhost.localdomain>^JReceived: from localhost.localdomain
(tickets01 [127.0.0.1])^J        by localhost.localdomain (8.12.8/8.12.8)
with ESMTP id i0M4LKOP032288^J        for
<eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JReceived: from localhost (root at localhost)^J        by
localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id i0M4LKsv032283^J
for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
<root at localhost.localdomain>^JTo: eric at localhost.localdomain^JSubject:
test^JMessage-ID:
<Pine.LNX.4.44.0401212321140.32257-100000 at localhost.localdomain>^JMIME
-Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^Jtest^J^J')
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 338
eval {...}(undef, undef, undef, 'SessionType', 'REST', 'action',
'correspond', 'queue', 'general', 'message', 'Return-Path:
<root at localhost.localdomain>^JReceived: from localhost.localdomain
(tickets01 [127.0.0.1])^J        by localhost.localdomain (8.12.8/8.12.8)
with ESMTP id i0M4LKOP032288^J        for
<eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JReceived: from localhost (root at localhost)^J        by
localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id i0M4LKsv032283^J
for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
<root at localhost.localdomain>^JTo: eric at localhost.localdomain^JSubject:
test^JMessage-ID:
<Pine.LNX.4.44.0401212321140.32257-100000 at localhost.localdomain>^JMIME
-Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^Jtest^J^J')
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 338
eval {...}(undef, undef, undef, 'SessionType', 'REST', 'action',
'correspond', 'queue', 'general', 'message', 'Return-Path:
<root at localhost.localdomain>^JReceived: from localhost.localdomain
(tickets01 [127.0.0.1])^J        by localhost.localdomain (8.12.8/8.12.8)
with ESMTP id i0M4LKOP032288^J        for
<eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JReceived: from localhost (root at localhost)^J        by
localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id i0M4LKsv032283^J
for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
-0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
<root at localhost.localdomain>^JTo: eric at localhost.localdomain^JSubject:
test^JMessage-ID:
<Pine.LNX.4.44.0401212321140.32257-100000 at localhost.localdomain>^JMIME
-Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^Jtest^J^J')
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 297
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x83ddc
60)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm
line 134
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x83ddc60)') called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandl
er=HASH(0x83ddc60)') called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 792
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(
0x901dd08)', 'Apache::RequestRec=SCALAR(0x901d690)') called at
/opt/rt3/bin/webmux.pl line 134
eval {...}('HTML::Mason::ApacheHandler=HASH(0x901dd08)',
'Apache::RequestRec=SCALAR(0x901d690)') called at /opt/rt3/bin/webmux.pl
line 134
RT::Mason::handler('Apache::RequestRec=SCALAR(0x901d690)') called at -e line
0
eval {...}('Apache::RequestRec=SCALAR(0x901d690)') called at -e line 0
</pre>


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