[rt-users] prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL

damon.henthorne at link11.net damon.henthorne at link11.net
Mon Jan 26 14:35:46 EST 2004


I had a very similar problem after upgrading to RT 3.0.8 from RT2, I had
installed MIME-tools-5.411 and the problem went away after I installed
MIME-tools-5.411a instead.  I got the package from search.cpan.org.

Hope this helps.

On Mon, 2004-01-26 at 10:56, ESantelices at ibill.com wrote:
> I'm getting the following error on a machine that was running RT 3.0.4 and
> RH 8/sendmail just fine for months.
> 
> We upgraded to RH9/sendmail and RT 3.0.8 and now I get the above error.
> When I run the following command this is what I get.
> 
> /opt/rt3/bin/rt-mailgate --queue general --action correspond --debug
> --url=http://rt.ibill.com/ < ~/testmsg
> 
> I have check everything and even had a collogue familiar with RT installs
> look everything over and we cannot find the cause of the problems.
> ---
> 
> <pre>Can't use string ("SessionType") as a HASH ref while
> "strict refs" in use at /opt/rt3/lib/RT/Interface/Email.pm line
> 400.
> 
> 
> Trace begun at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm line
> 131
> HTML::Mason::Exceptions::rethrow_exception('Can\'t use string
> ("SessionType") as a HASH ref while "strict refs" in use
> at /opt/rt3/lib/RT/Interface/Email.pm line 400.^J') called at
> /opt/rt3/lib/RT/Interface/Email.pm line 400
> RT::Interface::Email::Gateway('SessionType', 'REST', 'action', 'correspond',
> 'queue', 'general', 'message', 'Return-Path:
> <root at localhost.localdomain>^JReceived: from localhost.localdomain
> (tickets01 [127.0.0.1])^J        by localhost.localdomain (8.12.8/8.12.8)
> with ESMTP id i0M4LKOP032288^J        for
> <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
> -0500^JReceived: from localhost (root at localhost)^J        by
> localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id i0M4LKsv032283^J
> for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
> -0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
> <root at localhost.localdomain>^JTo: eric at localhost.localdomain^JSubject:
> test^JMessage-ID:
> <Pine.LNX.4.44.0401212321140.32257-100000 at localhost.localdomain>^JMIME
> -Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^Jtest^J^J')
> called at /opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway line 31
> HTML::Mason::Commands::__ANON__('SessionType', 'REST', 'action',
> 'correspond', 'queue', 'general', 'message', 'Return-Path:
> <root at localhost.localdomain>^JReceived: from localhost.localdomain
> (tickets01 [127.0.0.1])^J        by localhost.localdomain (8.12.8/8.12.8)
> with ESMTP id i0M4LKOP032288^J        for
> <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
> -0500^JReceived: from localhost (root at localhost)^J        by
> localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id i0M4LKsv032283^J
> for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
> -0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
> <root at localhost.localdomain>^JTo: eric at localhost.localdomain^JSubject:
> test^JMessage-ID:
> <Pine.LNX.4.44.0401212321140.32257-100000 at localhost.localdomain>^JMIME
> -Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^Jtest^J^J')
> called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 134
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x83e47b
> 8)', 'SessionType', 'REST', 'action', 'correspond', 'queue', 'general',
> 'message', 'Return-Path: <root at localhost.localdomain>^JReceived: from
> localhost.localdomain (tickets01 [127.0.0.1])^J        by
> localhost.localdomain (8.12.8/8.12.8) with ESMTP id i0M4LKOP032288^J
> for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
> -0500^JReceived: from localhost (root at localhost)^J        by
> localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id i0M4LKsv032283^J
> for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
> -0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
> <root at localhost.localdomain>^JTo: eric at localhost.localdomain^JSubject:
> test^JMessage-ID:
> <Pine.LNX.4.44.0401212321140.32257-100000 at localhost.localdomain>^JMIME
> -Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^Jtest^J^J')
> called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1069
> eval {...}('HTML::Mason::Component::FileBased=HASH(0x83e47b8)',
> 'SessionType', 'REST', 'action', 'correspond', 'queue', 'general',
> 'message', 'Return-Path: <root at localhost.localdomain>^JReceived: from
> localhost.localdomain (tickets01 [127.0.0.1])^J        by
> localhost.localdomain (8.12.8/8.12.8) with ESMTP id i0M4LKOP032288^J
> for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
> -0500^JReceived: from localhost (root at localhost)^J        by
> localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id i0M4LKsv032283^J
> for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
> -0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
> <root at localhost.localdomain>^JTo: eric at localhost.localdomain^JSubject:
> test^JMessage-ID:
> <Pine.LNX.4.44.0401212321140.32257-100000 at localhost.localdomain>^JMIME
> -Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^Jtest^J^J')
> called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1068
> HTML::Mason::Request::comp(undef, undef, undef, 'SessionType', 'REST',
> 'action', 'correspond', 'queue', 'general', 'message', 'Return-Path:
> <root at localhost.localdomain>^JReceived: from localhost.localdomain
> (tickets01 [127.0.0.1])^J        by localhost.localdomain (8.12.8/8.12.8)
> with ESMTP id i0M4LKOP032288^J        for
> <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
> -0500^JReceived: from localhost (root at localhost)^J        by
> localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id i0M4LKsv032283^J
> for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
> -0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
> <root at localhost.localdomain>^JTo: eric at localhost.localdomain^JSubject:
> test^JMessage-ID:
> <Pine.LNX.4.44.0401212321140.32257-100000 at localhost.localdomain>^JMIME
> -Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^Jtest^J^J')
> called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 338
> eval {...}(undef, undef, undef, 'SessionType', 'REST', 'action',
> 'correspond', 'queue', 'general', 'message', 'Return-Path:
> <root at localhost.localdomain>^JReceived: from localhost.localdomain
> (tickets01 [127.0.0.1])^J        by localhost.localdomain (8.12.8/8.12.8)
> with ESMTP id i0M4LKOP032288^J        for
> <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
> -0500^JReceived: from localhost (root at localhost)^J        by
> localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id i0M4LKsv032283^J
> for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
> -0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
> <root at localhost.localdomain>^JTo: eric at localhost.localdomain^JSubject:
> test^JMessage-ID:
> <Pine.LNX.4.44.0401212321140.32257-100000 at localhost.localdomain>^JMIME
> -Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^Jtest^J^J')
> called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 338
> eval {...}(undef, undef, undef, 'SessionType', 'REST', 'action',
> 'correspond', 'queue', 'general', 'message', 'Return-Path:
> <root at localhost.localdomain>^JReceived: from localhost.localdomain
> (tickets01 [127.0.0.1])^J        by localhost.localdomain (8.12.8/8.12.8)
> with ESMTP id i0M4LKOP032288^J        for
> <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
> -0500^JReceived: from localhost (root at localhost)^J        by
> localhost.localdomain (8.12.8/8.12.8/Submit) with ESMTP id i0M4LKsv032283^J
> for <eric at localhost.localdomain>; Wed, 21 Jan 2004 23:21:20
> -0500^JDate: Wed, 21 Jan 2004 23:21:20 -0500 (EST)^JFrom: root
> <root at localhost.localdomain>^JTo: eric at localhost.localdomain^JSubject:
> test^JMessage-ID:
> <Pine.LNX.4.44.0401212321140.32257-100000 at localhost.localdomain>^JMIME
> -Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^Jtest^J^J')
> called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 297
> HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x83ddc
> 60)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm
> line 134
> eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x83ddc60)') called at
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
> HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandl
> er=HASH(0x83ddc60)') called at
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 792
> HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(
> 0x901dd08)', 'Apache::RequestRec=SCALAR(0x901d690)') called at
> /opt/rt3/bin/webmux.pl line 134
> eval {...}('HTML::Mason::ApacheHandler=HASH(0x901dd08)',
> 'Apache::RequestRec=SCALAR(0x901d690)') called at /opt/rt3/bin/webmux.pl
> line 134
> RT::Mason::handler('Apache::RequestRec=SCALAR(0x901d690)') called at -e line
> 0
> eval {...}('Apache::RequestRec=SCALAR(0x901d690)') called at -e line 0
> </pre>
> 
> 
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