AW: [rt-users] 'simple' interface for rt3

[Joachim Ritschmann]

Yes, I have started something like a webinterface.
But the CLI isn't to handy, I got some problems with newlines
in the text and until now I couldn't work out
how to attach files. 
Anyway, here are the basics of what I did:
Create a virtual host with standard directives in the Apache
which is also serving the RT stuff.
Create a sinmple HTML form with some dropdowns and textfields.
The collected data are sent to a perl script which is calling
the CLI-tool.
So the users can create a ticket via this page, all following
communication is done by mail.
I think there's no need to post all the details.
Whoever is interested, contact me.
BTW: SuSE Linux 8.2, Mysql 3.23.55, Apache 1.3.27,
RT 3.0.8, RTFM 2.0.2

___________________________________
Ritschi  =B-)

Lose your dreams and you will lose your mind
Rolling Stones - Ruby Tuesday

> -----Ursprüngliche Nachricht-----
> Von: Justin C. Sherrill [mailto:webmaster at rochester.rr.com]
> Gesendet: Dienstag, 27. Januar 2004 17:50
> An: rt-users at lists.fsck.com
> Betreff: [rt-users] 'simple' interface for rt3
> 
> I have some staff here that only has to accomplish a very 
> small number of 
> tasks within the RT interface, and presenting something with 
> less options 
> would be helpful.  (i.e. read, reply, that's it.)
> 
> Has there been any projects that construct a simpler 
> interface for rt3, 
> perhaps web pages that call the command-line tool?