AW: [rt-users] 'simple' interface for rt3

[Asif Iqbal]

I have been looking for a form like this. Could I take a look at yours ?

Thanks

On Wed, 28 Jan 2004, Joachim Ritschmann wrote:

> Date: Wed, 28 Jan 2004 13:13:16 +0100
> From: Joachim Ritschmann <J.Ritschmann at tiscon.com>
> To: Justin C. Sherrill <webmaster at rochester.rr.com>, rt-users at lists.fsck.com
> Subject: AW: [rt-users] 'simple' interface for rt3
>
> Yes, I have started something like a webinterface.
> But the CLI isn't to handy, I got some problems with newlines
> in the text and until now I couldn't work out
> how to attach files.
> Anyway, here are the basics of what I did:
> Create a virtual host with standard directives in the Apache
> which is also serving the RT stuff.
> Create a sinmple HTML form with some dropdowns and textfields.
> The collected data are sent to a perl script which is calling
> the CLI-tool.
> So the users can create a ticket via this page, all following
> communication is done by mail.
> I think there's no need to post all the details.
> Whoever is interested, contact me.
> BTW: SuSE Linux 8.2, Mysql 3.23.55, Apache 1.3.27,
> RT 3.0.8, RTFM 2.0.2
>
> ___________________________________
> Ritschi  =B-)
>
> Lose your dreams and you will lose your mind
> Rolling Stones - Ruby Tuesday
>
> > -----Ursprüngliche Nachricht-----
> > Von: Justin C. Sherrill [mailto:webmaster at rochester.rr.com]
> > Gesendet: Dienstag, 27. Januar 2004 17:50
> > An: rt-users at lists.fsck.com
> > Betreff: [rt-users] 'simple' interface for rt3
> >
> > I have some staff here that only has to accomplish a very
> > small number of
> > tasks within the RT interface, and presenting something with
> > less options
> > would be helpful.  (i.e. read, reply, that's it.)
> >
> > Has there been any projects that construct a simpler
> > interface for rt3,
> > perhaps web pages that call the command-line tool?
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>
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>

-- 
Asif Iqbal
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