[rt-users] Queue name in subject line

Witold Koziel witold_koziel at kaplan.com
Wed Jan 28 15:42:13 EST 2004


Thanks for the info. I created a test template in one of the queues
with the following content:

Subject: {$Ticket->QueueObj->Subject}

Added a scrip to executed this template on Correspondence

Here is the error I receive:

Program fragment delivered error ``RT::Queue::Subject Unimplemented in
T. (template line 1)  

I also tried: $Ticket->QueueObj->Name - no difference

Does anyone know what the correct syntax is?

-Thanks,

Witek

-----Original Message-----
From: Ruslan U. Zakirov [mailto:cubic at acronis.ru] 
Sent: Wednesday, January 28, 2004 12:08 PM
To: Witold Koziel
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] Queue name in subject line

Witold Koziel wrote:
> I'd like to add queue name to the subject line in RT tickets.
> I think this was a default behavior in previous versions of RT.
> [RTNAME #333](queue name)
> Does anyone know how to enable that?
Just change templates.
Do search  in archives.

> 
> -Thanks,
> 
> Witek
> _______________________________________________
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> 
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