[rt-users] Queue name in subject line

[Mike Frazer]

When you tried the second one (which is the correct name), did you put it in
braces?

{$Ticket->QueueObj->Name}



-----Original Message-----
From: Witold Koziel [mailto:witold_koziel at kaplan.com]
Sent: Wednesday, January 28, 2004 3:42 PM
To: Ruslan U. Zakirov
Cc: rt-users at lists.fsck.com
Subject: RE: [rt-users] Queue name in subject line


Thanks for the info. I created a test template in one of the queues
with the following content:

Subject: {$Ticket->QueueObj->Subject}

Added a scrip to executed this template on Correspondence

Here is the error I receive:

Program fragment delivered error ``RT::Queue::Subject Unimplemented in
T. (template line 1)  

I also tried: $Ticket->QueueObj->Name - no difference

Does anyone know what the correct syntax is?

-Thanks,

Witek

-----Original Message-----
From: Ruslan U. Zakirov [mailto:cubic at acronis.ru] 
Sent: Wednesday, January 28, 2004 12:08 PM
To: Witold Koziel
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] Queue name in subject line

Witold Koziel wrote:
> I'd like to add queue name to the subject line in RT tickets.
> I think this was a default behavior in previous versions of RT.
> [RTNAME #333](queue name)
> Does anyone know how to enable that?
Just change templates.
Do search  in archives.

> 
> -Thanks,
> 
> Witek
> _______________________________________________
> rt-users mailing list
> rt-users at lists.bestpractical.com
> http://lists.bestpractical.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at 
> http://fsck.com/rtfm


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