[rt-users] Probably a simple question.

[Rick Rezinas]

would you just do:

OnCreate NotifyAdminCCs

and 
OnTransaction NotifyOwner

?

On Thu, 29 Jan 2004, Brett Thorson wrote:

> However, what I don't want is every piece of correspondence going to the 
> entire group.  I want this to be a "hey, there is a new ticket"  and that's 
> it.  Then someone go claims it, and they get all the mail.
> 

--
Rick Rezinas
Unix Systems Administrator
Qsent, Inc.


When Gladstone was British Prime Minister he visited Michael Faraday's
laboratory and asked if some esoteric substance called `Electricity'
would ever have practical significance.
"One day, sir, you will tax it," was the answer.
					        	-- Science, 1994