[rt-users] Owner Change, the same as Steal?

Brett Thorson bthorson at foretec.com
Fri Jan 30 11:38:05 EST 2004


I have this script defined.

Owner Change
On Owner Change Notify Owner with template Transaction

When a ticket was stolen from one user by another, no notification sent out.

Is 

Owner Change != Owner Changed by Stealing?

--Brett



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