[rt-users] RTFM - Granting rights to create classes

Jesse Vincent jesse at bestpractical.com
Fri Jan 30 12:32:29 EST 2004




On Fri, Jan 30, 2004 at 10:34:05AM -0500, Stephen Turner wrote:
> 
> How does one grant another user the rights to create
> a new  RTFM class through the web interface?
> 
> I'm looking at RT->Configuration->Global->UserRights and
> I don't see any class-related rights listed in the selection
> box.
> 
> In RTFM there doesn't seem to be a comparable Global User Rights
> section.
> 
> I found that I can grant the right by inserting a row into the ACL table 
> with
> RightName = 'AdminClass' and ObjectType = 'RT::System' for the user; but
> I haven't found how to do this through the web interface.


It's a bug, or more exactly, a design oversight. I'm going to try to find 
some time this afternoon to remedy it.

> 
> Thanks,
> Steve
> 
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

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