[rt-users] Extra blank comment added !

[Alex Vandiver]

On Thu, 2004-07-01 at 07:25, Kim Thostrup wrote:
> I have just upgraded to 3.2.0 from 3.0.9 and almost everything seems to 
> work fine. When I make a comment or reply to a case, i get a blank 
> history entry first and then the next entry with the actual comment/reply.
  You are most probably using a MySQL server that doesn't support the
InnoDB table type; the tables are falling back to MyISAM, which is
non-transactional.  The "scrips preview" on Update.html tries to start a
transaction, commit a comment, and then roll it back.  Without
transactions, this results in a net empty comment.
  For now, the solutions are to use a MySQL server with InnoDB support,
or turn off PreviewScrips by commenting out the component call in
Tickets/Update.html  I'll look into finding some more reasonable
options, though.
 - Alex

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