[rt-users] Upgrade issue - Possible permissions problem?

[Jesse Vincent]

Do you have a log of your upgrade session? This _should_ be taken care
of automatically if you upgraded the acls when you did the install.


On Thu, Jul 01, 2004 at 11:20:59AM -0400, jeff rak wrote:
> Hello all,
> 
> Just upgraded from 3.0.11 to 3.2.0. Everything seems to be working ok, 
> except when I create a new ticket. As soon as I try to create a 
> ticket, I'll hit submit, and it says:
> 
> RT Error:
> No permission to view newly created ticket #255. 
> 
> And then this shows up in the error logs:
> 
> 
> Jul  1 11:15:50 mis-server RT: DBD::Pg::st execute failed: ERROR:  
> attributes: Permission denied. 
> at /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder.pm line 140.  
> (/opt/rt3/lib/RT.pm:250)
> Jul  1 11:15:50 mis-server RT: DBIx::SearchBuilder error:ERROR:  
> attributes: Permission denied. ^IQuery String is SELECT main.* FROM 
> Attributes main   WHERE ((main.ObjectId = 255)) AND ((main.ObjectType 
> = 'RT::Ticket'))   (/opt/rt3/lib/RT.pm:250)
> Jul  1 11:15:50 mis-server RT: DBD::Pg::st fetchrow_hashref failed: no 
> statement executing 
> at /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder.pm line 158. 
> (/opt/rt3/lib/RT.pm:250)
> Jul  1 11:15:50 mis-server RT: 
> <rt-3.2.0-255-1276-20.19.0402184022424 at recres.org> #255/1276 - Scrip 
> 20 New ticket via Email (/opt/rt3/lib/RT/Action/SendEmail.pm:208)
> Jul  1 11:15:50 mis-server RT: DBD::Pg::st fetchrow failed: no 
> statement executing 
> at /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 
> 453.  (/opt/rt3/lib/RT.pm:250)
> Jul  1 11:15:50 mis-server RT: DBD::Pg::st fetchrow_hashref failed: no 
> statement executing 
> at /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm line 
> 908.  (/opt/rt3/lib/RT.pm:250)
> Jul  1 11:15:50 mis-server RT: RT::Attachment->Create couldn't, as you 
> didn't specify a transaction  
> (/opt/rt3/lib/RT/Attachment_Overlay.pm:121)
> Jul  1 11:15:50 mis-server RT: 
> <rt-3.2.0-255-1276-20.19.0402184022424 at recres.org> sent To: 
> jrak at recres.org Cc:  Bcc:  (/opt/rt3/lib/RT/Action/SendEmail.pm:268)
> Jul  1 11:15:50 mis-server RT: DBD::Pg::st fetchrow failed: no 
> statement executing 
> at /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 
> 453.  (/opt/rt3/lib/RT.pm:250)
> Jul  1 11:15:50 mis-server RT: DBD::Pg::st fetchrow failed: no 
> statement executing 
> at /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 
> 453.  (/opt/rt3/lib/RT.pm:250)
> Jul  1 11:15:50 mis-server RT: Ticket 255 created in queue 'testing' 
> by jrak (/opt/rt3/lib/RT/Ticket_Overlay.pm:695)
> Jul  1 11:15:50 mis-server RT: WebRT: No permission to view newly 
> created ticket #255. () (/opt/rt3/share/html/Elements/Error:53)
> 
> 
> System is running PostgreSQL v. 7.2.4-5.80
> apache:  2.0.40-11.9
> 
> -Rak
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