[rt-users] Wrapping of comment text.

[dustin at cnw.com]

Hello,

When a user of our RT installation submits a comment on a ticket, the 
comment is word-wrapped. Generally the word wrapping does not accommodate 
the needs of the person submitting the comment (ie, wraps too soon, 
making it difficult to read a comment). Word wrapping behavior also seems 
to be different between submitting a new ticket and commenting on that 
ticket. (It looks like newlines are being inserted somewhere in the line 
after some number of characters).
 
I've tried to track down the source of the word wrapping and have been 
unable to find it (I haven't looked *too* deeply). But adding a comment 
seemed to happen somewhere within the autohandler and I had to stop 
looking for the day.

I would like to know where this word wrapping occurs and how to change 
the behavior of it. If this information is in the manual somewhere and I 
have overlooked it, I apologize for asking.

Regards,
Dustin