[rt-users] Problems with Query Builder Booleans in 3.2.0

[Bob Goldstein]

It's a bug.  Until fixed, I just hit "Advanced" and edit
the sql.  Once you've got the query mostly built, changing
AND to OR and adjusting the parenthesis is pretty simple.

   bobg

>I'm trying to use the Query Builder feature in the new RT 3.2.0. 
>Perhaps I am not using it correctly, but I am trying to get a listing
>of all the new and open tickets from all queues.  Here is what I'm
>doing:
>
>New Query
>Status is new
>Add
>Select Aggregator 'OR'
>Status is open
>Add
>
>What I get is
>         \\A blank line here
>     Status = 'new'
>AND
>     Status = 'open'
>
>I've noticed I can move the query using the arrows so it looks like
>Status = 'new'     \\no blank line
>AND Status = 'open'
>
>Only at this point can I use the And/Or button to get the logic I want.
>
>Has anyone else had this problem?  Does anyone know how I may fix it?
>
>Randy Oswald
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