[rt-users] Problems with Query Builder Booleans in 3.2.0
Randy Oswald
dolphio at gmail.com
Sun Jul 4 11:37:27 EDT 2004
I'm trying to use the Query Builder feature in the new RT 3.2.0.
Perhaps I am not using it correctly, but I am trying to get a listing
of all the new and open tickets from all queues. Here is what I'm
doing:
New Query
Status is new
Add
Select Aggregator 'OR'
Status is open
Add
What I get is
\\A blank line here
Status = 'new'
AND
Status = 'open'
I've noticed I can move the query using the arrows so it looks like
Status = 'new' \\no blank line
AND Status = 'open'
Only at this point can I use the And/Or button to get the logic I want.
Has anyone else had this problem? Does anyone know how I may fix it?
Randy Oswald
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