[rt-users] No email just post

[Ruslan U. Zakirov]

	Hi.
Almost all outgoing emails are generated by scrips.
RT default scrip set doesn't send any comments outside. This is main 
difference between comments and replies. Cause RT is highly customizable 
so this behaviour could be changed.

Asif Iqbal wrote:
> Todd Chapman wrote:
> 
>>You should be able to do this in RT 3.2.
> 
> 
> How?
I don't know that there is some major changes with transaction handling 
in 3.2.

> 
> 
>>-Todd
>>
>>On Sat, Jul 03, 2004 at 03:00:31PM -0400, Asif Iqbal wrote:
>>
>>>Hi All
>>>
>>>I have a group of users who belong to one queue.
Groups doesn't belong to queues, it's system wide term.
>>> Now those users want to
>>>be able to post reply and comment as transactions but not want to
>>>receive any email.  In other words when they reply or comment to a ticket
>>>they don't want any email generates to the owner/requestor/anyone else
>>>but still want a transaction appended to the ticket
As I said before outgoing emails are under scrips control. Remanage your 
  scrip set. Now, available only one(official) way to disable global 
scrip in queue you should delete global and recreate same scrip in all 
queues.
DirkPape has extension
http://page.mi.fu-berlin.de/~pape/rt3screenshots/

					Best regards. Ruslan.

>>>
>>>Thanks