[rt-users] No email just post

[Asif Iqbal]

Ruslan U. Zakirov wrote:
> 	Hi.
> Almost all outgoing emails are generated by scrips.
> RT default scrip set doesn't send any comments outside. This is main 
> difference between comments and replies. Cause RT is highly customizable 
> so this behaviour could be changed.

How?

> 
> Asif Iqbal wrote:
> >Todd Chapman wrote:
> >
> >>You should be able to do this in RT 3.2.
> >
> >
> >How?
> I don't know that there is some major changes with transaction handling 
> in 3.2.
> 
> >
> >
> >>-Todd
> >>
> >>On Sat, Jul 03, 2004 at 03:00:31PM -0400, Asif Iqbal wrote:
> >>
> >>>Hi All
> >>>
> >>>I have a group of users who belong to one queue.
> Groups doesn't belong to queues, it's system wide term.
> >>>Now those users want to
> >>>be able to post reply and comment as transactions but not want to
> >>>receive any email.  In other words when they reply or comment to a ticket
> >>>they don't want any email generates to the owner/requestor/anyone else
> >>>but still want a transaction appended to the ticket
> As I said before outgoing emails are under scrips control. Remanage your 
>  scrip set. Now, available only one(official) way to disable global 
> scrip in queue you should delete global and recreate same scrip in all 
> queues.
> DirkPape has extension
> http://page.mi.fu-berlin.de/~pape/rt3screenshots/
> 
> 					Best regards. Ruslan.
> 
> >>>
> >>>Thanks

-- 
Asif Iqbal
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