[rt-users] Mason Handler Error after 3.2.0 installation.

[Werner Morgenstern]

Look under http://wiki.bestpactical.com and search for FastCGI.
For RT 3.2.0, the FastCGI has changed.  It depends on which user
Apache/FastCGI runs as.  It has not really anything to do with File
Permissions.
Somebody else had the same problem, and I send an Email too.  Look in the
archive for the RT List.
 


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-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Camron W. Fox
Sent: Thursday, July 01, 2004 2:30 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Mason Handler Error after 3.2.0 installation.

Alle,

	I've just done a scratch install of RT3.2.0 on RHEL3, Perl 5.8.3,
Apache 2.0.46, FCGI 2.4.0. All required perl mods are installed. After
starting the apache server, I get the following errors in
/var/log/httpd/error_log:

Can't locate /usr/local/rt3/etc/RT_SiteConfig.pm in @INC (@INC contains:
/usr/local/rt3/local/lib /usr/local/rt3/lib
/usr/local/lib/perl5/5.8.3/i686-linux /usr/local/lib/perl5/5.8.3
/usr/local/lib/perl5/site_perl/5.8.3/i686-linux
/usr/local/lib/perl5/site_perl/5.8.3 /usr/local/lib/perl5/site_perl .) at
/usr/local/rt3/lib/RT.pm line 105.
Compilation failed in require at /usr/local/rt3/bin/mason_handler.fcgi line
28.
[Wed Jun 30 14:12:12 2004] [warn] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" (pid 18385) terminated by calling
exit with status '13'

Here is my rt setup in httpd.conf:

<SNIP>

LoadModule fastcgi_module modules/mod_fastcgi.so

<IfModule mod_fastcgi.c>
  FastCgiServer /usr/local/rt3/bin/mason_handler.fcgi -idle-timeout 300
-processes 10 </IfModule>

<VirtualHost *:8888>
DocumentRoot /usr/local/rt3/share/html
AddDefaultCharset UTF-8
Alias /NoAuth/images/ /usr/local/rt3/share/html/NoAuth/images/
<IfModule mod_fastcgi.c>
  ScriptAlias / /usr/local/rt3/bin/mason_handler.fcgi/
</IfModule>
</VirtualHost>

</SNIP>

	Any help would be appreciated.

Best Regards,
Camron

Camron W. Fox
Hilo Office
High Performance Computing Group
Fujitsu America, INC.
E-mail:		cwfox at fujitsu.com


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