[rt-users] Ticket History Format with CC Header

[Jonathan Chen]

Hello All,

While trying to clean up a few things, I noticed that the displaying of history column is all screwed up when the "FROM/TO/CC" line has a lot email address.   It does not wrap them to the next line at all.   Since it does not do that, I would have to scroll all the way to the right and then click on "Take" or "Open" the ticket.    I tried to put the below setting in "RT_SiteConfig" to resolve the issue and its still not working after a apachectl stop and then apachectl start.   Any ideas?



# For message boxes, set the entry box width and what type of wrapping
# to use.
#
# Default width: 72
Set($MessageBoxWidth , 72);

# Default wrapping: "HARD"  (choices "SOFT", "HARD")
Set($MessageBoxWrap, "HARD");

Jonathan Chen 
 
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