[rt-users] rt-crontool escalate priority

David david_spezialie at toll.com.au
Thu Jul 8 19:53:00 EDT 2004


Greetings all,

I have just setup rt-crontool to escalate the priority of tickets.  The 
problem being is that the routine is causing the ticket priority to be 
set to 0 no between 50-99.  Can you tell me what the issue is?.

David.



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