[rt-users] Timed Status Updates on tickets

[nhuisman-rtmail3704 at emailservice.com]

Hi all,

I'm looking for a way to send out a email to all ticket holders every 
so many hours.  For example I would like to send an email out every 48 
hours informing the user of the status of the ticket, no matter if it 
has changed or not.  Is this possible?  Please let me know what the 
standard way to send out timed informs on tickets is.  Thanks

Nathan