[rt-users] Comment/Correspondence Headers from WebUI

[Jesse Vincent]

On Fri, Jul 09, 2004 at 03:56:35PM -0400, Michael S. Liebman wrote:
> I'm noticing something slightly odd since upgrading to RT 3.2.0. When
> displaying full headers in the Web UI, the headers for a comment or
> reply will look like:
> 
> Note the second X-RT-Original-Encoding line and the absence of
> RT-Send-BCC:.

I'm still not quite sure why we're double-encoding.

But yeah, RT doesn't display RT-Send-Bcc headers on the theory that
they're...blind carbon copies. Of course, RT does record the information
internally, so it's not gone forever.

> 
> Looking at the headers directly in the database, everything looks normal:
> 
> mysql> select Headers from Attachments where TransactionId=1955\G
> *************************** 1. row ***************************
> Headers: MIME-Version: 1.0
> Content-Type: text/plain; charset="utf8"
> X-Mailer: MIME-tools 5.411 (Entity 5.404)
> Content-Disposition: inline
> Content-Transfer-Encoding: binary
> X-RT-Original-Encoding: utf-8
> X-RT-Original-Encoding: utf-8
> RT-Send-CC:
> RT-Send-BCC:
> Content-Length: 31
> 
> This doesn't seem to be actually affecting anything other than
> display. My best guess is something is going wrong in
> /Ticket/Elements/ShowMessageHeaders or
> /Ticket/Elements/ShowTransactionAttachments when it tried so localize
> the headers, but that's as far as I'm getting in diagnosing.
> 
> Is this a real (non-critical) bug or am I missing something obvious?
> 
> Michael
> -- 
> Michael S. Liebman                      m-liebman at northwestern.edu
>                   http://msl521.freeshell.org/
> "I have vision and the rest of the world wears bifocals."
>         -Paul Newman in "Butch Cassidy & the Sundance Kid"
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