[rt-users] Finding distinct CustomField values
Bret Martin
bam at miranda.org
Mon Jul 12 15:53:43 EDT 2004
I'm making various customized versions of the Quicksearch element and
one I'd like to do is to list ticket counts by a text-entry
("FreeformSingle") custom field.
The Values method returns a CustomFieldValues of acceptable values for
the given CustomField -- for a text-entry one, it's empty (as I supposed
is to be expected).
I know how to do what I want in SQL, but it's a no-no to circumvent the
RT API:
SELECT DISTINCT(Content) FROM TicketCustomFieldValues AS tcfv, \
CustomFields AS cf \
WHERE tcfv.CustomField = cf.id \
AND cf.Name = 'Lab';
Can I get similar results via the RT API?
--Bret
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