[rt-users] comments missing from tickets after import

[Bret Martin]

On Fri, 16 Jul 2004 01:07:55 +1000 "michael-list" wrote:
> other problem ive noticed is the max attachment size that i can receive
> is round 850 KB, yet i have $MaxAttachmentSize = 10000000; set in /opt/
> rt2/etc/config.pm , both requestor and RT server boxes are on same     
> isp's mail network which has a max size of 10MB so they're not stoping 
> it. im just using standard sendmail install, got me stumped            
>                                                                        
> I've had a look in the rt-error log and no error relating to this, only
> errors missing favicon.ico. i checked syslog, the following is what    
> went into syslog when the email with an attachment larger than 900K    
> arrived. the tickets make it to the system, but no mention about the   
> attachment,                                                            

Does your database backend have any size limits in place?  If you're 
using MySQL, what's your max_allowed_packet?

--Bret