[rt-users] "Tickets by status" page of statistics package not working

Chimbu Thankachan chimbu.thankachan at gmail.com
Fri Jul 16 19:18:33 EDT 2004


Hi

I have RT 3.0.10 setup on a rehadt 8 box with postgres sql 7.4 and
perl 5.8.0. I am getting the below error when I try to access "Tickets
by status" page of statistics package. Other pages in this package are
working fine.

Please help....

Chimbu

--------------------------------------------------------------------------------------------------

error:  Can't bind a reference (RT::Queues=HASH(0x9f00208)) at
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 410.
 
context:  ...   
406:  delete $bhash->{'value'}; 
407:  $sth->bind_param($bind_idx+1, undef, $bhash ); 
408:  } 
409:  } 
410:  unless ( $sth->execute(@bind_values) ) { 
411:  if ($DEBUG) { 
412:  die "$self couldn't execute the query '$QueryString'" 
413:  . $self->dbh->errstr . "\n"; 
414:   
...   
 
code stack:  /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm:410
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm:899
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm:819
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record/Cachable.pm:110
/opt/rt3/lib/RT/Record.pm:225
/opt/rt3/lib/RT/Queue_Overlay.pm:330
/opt/rt3/local/html/Statistics/OpenStalled/index.html:118
/opt/rt3/share/html/autohandler:196



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