[rt-users] Double Email Replies

David Cogley dcogley at leostream.com
Tue Jul 20 13:18:45 EDT 2004


Hello,
 
I have RT and the mailgate set up and functioning.  Comments on tickets
are inserted as expected.
 
However, every new ticket results in 2 responses to the person who opens
the ticket.  The responses are sent out at the same time.
 
I assume that this is due to a configuration mistake on my part.  Can
anyone tell me how to solve this problem?
 
Thank you.
 
David Cogley






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