[rt-users] Double Email Replies

Stevo checkpoint at ozbergs.com
Tue Jul 20 14:13:25 EDT 2004


Check out your scrips... during upgrades I've seen them duplicate
themselves... so it's as easy as removing the duplicate entries.

-Stevo

----- Original Message ----- 
From: "David Cogley" <dcogley at leostream.com>
To: <rt-users at lists.bestpractical.com>
Sent: Tuesday, July 20, 2004 10:18 AM
Subject: [rt-users] Double Email Replies


> Hello,
>
> I have RT and the mailgate set up and functioning.  Comments on tickets
> are inserted as expected.
>
> However, every new ticket results in 2 responses to the person who opens
> the ticket.  The responses are sent out at the same time.
>
> I assume that this is due to a configuration mistake on my part.  Can
> anyone tell me how to solve this problem?
>
> Thank you.
>
> David Cogley
>
>
>
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>
> Be sure to check out the RT wiki at http://wiki.bestpractical.com




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