[rt-users] Empty Ticket Content

[Odhiambo Washington]

Hello users,

I have upgraded from 2.0.15 to 3.2.1. I'll say it was flawless, unless I
messed up some template

 
Global scrip:
 
On Owner Change Notify Owner with template Transaction
 
Now when I 'Take' a ticket, I get notified, but there is no ticket
content. What I get says:


<cut>

Wed Jul 21 16:32:11 2004: Request 33031 was acted upon.
Transaction: Taken by wash
       Queue: cs
     Subject: Fw: Mail delivery failed: returning message to sender
       Owner: wash 
  Requestors: OBFUSCATED at wananchi.com
      Status: new
 Ticket <URL: http://rt.wananchi.com/Ticket/Display.html?id=33031 > 


This transaction appears to have no content
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ - this is what I am having
a problem with. Why is it so?

Wrong scrip? Wrong template?? 

Help appreciated.



        cheers
       - wash 
+----------------------------------+-----------------------------------------+
Odhiambo Washington                     . WANANCHI ONLINE LTD (Nairobi, KE)  |
<wash at wananchi dot com>              . 1ere Etage, Loita Hse, Loita St.,  |
GSM: (+254) 722 743 223                 . # 10286, 00100 NAIROBI             |
GSM: (+254) 733 744 121                 . (+254) 020 313 985 - 9             |
+---------------------------------+------------------------------------------+
"Oh My God! They killed init! You Bastards!"  
						 --from a /. post